The Americans With Disabilities Act (ADA) was originally created to protect people with disabilities from being discriminated against. It is a very broad law that covers a myriad of accessibility issues for people with disabilities. It is Title III of the Act which affects businesses that serve customers
Over 10,000 businesses were sued in 2020 for websites that were not ADA compliant!
Hopefully, yours was not one of them.
You may be thinking, how can someone sue a business for a website that is not ADA compliant. I thought the ADA only applied to actual physical places of business like a store or office building.
Well, I’ve got some bad news for you… According to the the U.S. 9th Circuit Court of Appeals in Robles v. Dominos Pizza, the ADA applies to business websites, even though the Federal government has never said it does, nor has it created any regulations to that effect. What is worse is the U.S. Supreme Court refused to hear the appeal from the 9th Circuit judgment so it is law in the 9th Circuit and is being used by other courts as a basis for their judgments.
What is worse, is that the defendant (business) in such lawsuits may have to pay the plaintiff’s legal fees!